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FAQ

General FAQ
Starting at 2008 in China, Feiboer helps wholesalers and brand owners fulfill their fiber optic cable wholesale by top-end turnkey manufacturing.

Sample free or needed to pay first?

If you don't need to print a custom mark or other special material or structure on the products, it will not charge any cost.  Just tell us your freight collect account like FedEx DHL TNT.

If you don't have an account, it needs to charge Express fee properly.

What is your MOQ？

Custom length/structure/materials, MOQ 1km

How can I get a quick quote？

Getting a quote from FEIBOER is easy and reliable.  You can get in touch with our online service with inquiry details.  Or email us inquiry at info@feiboer.com.cn.  Our experts will get back to you in 1-12 hours.

What custom you can support？

No matter what structure of fiber optic cable you want, based on our 15+ years of extensive experience, we can manufacture it.
Single mode, multimode
G.652, G.657, OM2, OM3...
1-24 core, up to 288 core
Unitube, MLT, CST, SWA...
Armored, non armored
Tensile, Crush, Span...
PVC, LSZH, Flame retardant...
1km, 2km, 4km, 6km...
In particular, our production lines supports color stripe on the out sheath of the fiber optic cable, which makes the final product can be distinguished from the vast majority of fiber optic cable on the market.

Can I have my unique design(colors, marks, etc)？

Yes, your design such as cable color and marks are all welcome.  Just send us color code and marks details.

Can I have a custom optic cable designed and sample order？

We provide design service for all clients.
MoQ of sample order is subject to the specific design.

How is package? May i have custom package?

Yes, custom package with your authorized company & product information is easy.

How long is your delivery time?

Custom 7-10 working days, mostly depends on quantity and production plan.

What's the order processes?

Custom-custom fiber cable specification communication
Samples-Check referential sample picture or ask for free sample
Order- Confirm after specifications or samples
Deposit-30% deposit before mass production
Production-Manufacturing in process
Remaining payment-Balance before shipment after inspection
Delivery fullfillment & After sales service

Do you have a price list?

We are a professional manufacturer of fiber optic cable and FTTx products.  All of our fiber optic cables are made according to different specs or materials to meet clients' unique requirements.  Therefore, we don't have a price list.

What other service you also offer?

We provide our clients one-stop solution in custom design, packing and FTTH turnkey solutions.

What is your terms of payment?

30% T/T in advance, balance before shipment for order. If you have another question, please feel free to contact us.

What is your shipping method?

Express for samples or small trial order, such as Fedex, DHL, UPS, etc.
Shipping by sea for regular operations.

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